Privacy Policy

Effective Date: May 12, 2025


Elkhart Jazz Festival App (“the App”) is developed and maintained by AppCerc LLC on behalf of the Elkhart Jazz Festival. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile application and related services.
1. Information We Collect
We collect the following types of information:
  • Personal Information: When you register or log in, we collect your name, email address, and authentication data via Apple, Facebook, or Google.
  • Usage Data: We collect information about your interactions with the app (e.g., events viewed, favorites saved) via Google Analytics and Firebase.
  • Device Data: We collect device-specific information (such as device type, OS, and push token) to support app functionality, notifications, and analytics.
  • Facebook SDK Data: If you use Facebook to log in or interact with features enabled through the Facebook SDK, we may receive information such as your public profile, friend list (if permitted), and app usage events (e.g., app installs, opens). This data is processed in accordance with Facebook’s own privacy policy.
2. How We Use Your Information
We use your information to:
  • Provide access to personalized features like saved events, artists, and venues
  • Send you push notifications (via OpenSignal) and email communications (via Mailchimp) about event updates or recommendations
  • Improve app performance and user experience using analytics
  • Ensure secure authentication through third-party providers
  • Optimize app features and advertising performance (where applicable) through the Facebook SDK
We do not sell your personal data. However, we may share it with third-party services to provide or enhance personalized experiences.
3. Third-Party Services
We use third-party providers to enhance our app:
  • Authentication: Apple, Facebook, Google
  • Analytics & Infrastructure: Google Analytics, Firebase
  • Communications: OpenSignal (push notifications), Mailchimp (email)
  • Mapping: Google Maps, Apple Maps
  • Social SDK: Facebook SDK – may collect and process data such as app usage events, device info, and public profile data for login and app feature support, per Facebook’s terms and privacy policy.
These services may collect data in accordance with their own privacy policies.
4. Data Storage and Security
Your data is stored on servers located in the United States. We take commercially reasonable steps to protect your information, including encryption and access controls.
5. Age Restrictions
The app is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have, we will delete it promptly.
6. Your Rights
You have the right to:
  • Request access to the personal data we hold about you
  • Request correction or deletion of your personal data
  • Withdraw consent for communications or personalized experiences
To make a request, contact us at [email protected].
7. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the app or email.
8. Contact Us
For questions about this Privacy Policy, please contact:
 [email protected]